Shipping policy
Shipping Policy
At West Coast India, we strive to deliver your order safely and promptly.
Order Processing
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All orders are processed within 3–5 business days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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During peak periods, launches, or sales events, processing times may be slightly extended.
Shipping Timelines
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Standard shipping within India typically takes 3–7 business days after dispatch, depending on your location.
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Delivery timelines are estimates and may vary due to unforeseen circumstances, weather conditions, or courier delays.
Shipping Charges
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Free shipping on all prepaid orders across India.
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Additional shipping charges, if applicable, will be displayed at checkout before payment.
Order Tracking
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Once your order has been dispatched, you will receive a shipping confirmation email and/or SMS with tracking details.
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You can use the tracking information to monitor the status of your shipment.
Delivery Attempts
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Our courier partners will make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed attempts, the package may be returned to us.
Address Changes
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Please ensure your shipping address and contact details are accurate at the time of placing your order.
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Once an order has been dispatched, we may not be able to modify the delivery address.
Damaged or Missing Items
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If you receive a damaged package or if any item is missing from your order, please contact us within 48 hours of delivery at info@westcoastindia.com with your order number and relevant photographs.
Contact Us
For any shipping-related questions, please contact us at info@westcoastindia.com.